Terms and Conditions

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “You,” or “Your”) and Alley Realty & Auction, LLC (“Business,” “We,” “Us,” or “Our”) regarding your use of our realty, auction, and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

 

2. Description of Services

We provide real estate and auction services, including property listings, auctions, consultations, bidding platforms, and related resources. Services may be delivered in-person, online, or via third-party tools.

 

3. Client Responsibilities

a. Accuracy and Compliance:

You agree to provide accurate information about yourself, properties, and transactions. You must comply with all auction rules, bidding terms, and legal requirements.

 

b. Confidentiality:

Proprietary information shared during transactions (e.g., bidding strategies, property details) must remain confidential. Do not disclose other clients’ information without consent.

 

c. Financial Responsibility:

You are responsible for bids placed, payments owed, and adherence to contractual obligations. We do not guarantee auction outcomes or property conditions.

 

4. Payment and Refunds

a. Fees:

Fees (e.g., buyer’s premiums, listing fees) will be outlined in auction agreements or invoices. All fees are non-refundable unless otherwise stated.

 

b. Payment Terms:

Payments are due as specified (e.g., post-auction deadlines). Non-payment may result in suspension, legal action, or forfeiture of deposits.

 

c. Refunds:

Refunds/credits are granted solely at our discretion, except as required by law.

 

5. Intellectual Property

a. Ownership:

All content on our platforms (listings, images, software, trademarks) is our property. Unauthorized use, reproduction, or distribution is prohibited.

 

b. Client Materials:

You retain ownership of data you provide (e.g., property details). You grant us a non-exclusive license to use such materials to deliver Services.

 

c. No Resale or Redistribution:

You may not resell, repackage, or redistribute our auction tools, CRM, databases, templates, or proprietary materials without written consent. Violations terminate your access.

 

6. Limitation of Liability

To the extent permitted by law, we are not liable for damages arising from Services, including inaccuracies in listings, auction results, or third-party actions. You agree to indemnify us against claims related to your use of Services.

 

7. Termination

Either party may terminate access with written notice. You remain liable for fees incurred prior to termination. We reserve the right to suspend accounts for violations.

 

8. Governing Law

These Terms are governed by the laws of Knoxville, Tennessee. Disputes will be resolved in courts located in Knoxville.

 

9. Privacy Policy

Your use of Services is subject to our Privacy Policy: https://alleyauction.com/privacypolicy/, which outlines data collection, use, and protection practices. By using our Services, you consent to these practices.

 

10. SMS/Text Communications

 

We may send SMS messages for auction updates, scheduling, or promotions. To opt out, text STOP to 865-389-736. For help, text HELP to 865-389-7361 or contact [email protected]. Message/data rates may apply.

 

11. Contact Information

For questions or disputes, contact:

Alley Realty & Auction, LLC

2099 Thunderhead Dr, Ste 204

Knoxville, Tennessee 37922

Email: [email protected]

Phone: 865-389-7361

 

12. Amendments

We reserve the right to update these Terms. Continued use after changes constitutes acceptance.